Refund policy

Return Policy
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All returns must be back to our warehouse within 14 days of the date received.
Sale items and accessories are FINAL SALE & cannot be returned. Any sale items or accessories returned, will NOT be processed. If you wish to have this item returned back to you, a $10 fee will incur. All sale items and all coupon codes exceeding 30% off are FINAL SALE and ineligible for return. Returns will not be processed for online or store credit.
All merchandise must be returned unworn, unwashed, and in the original condition with tags attached. If items have makeup, deodorant, or other stains/odors you WILL NOT be given credit and the items will be sent back for a $10 return fee.
If an item you receive is damaged or incorrect, please email theonyxsteer@gmail.com for further assistance.


Please utilize the link below to complete any return:
https://shopify.com/6650298429/account
Please keep in mind after the item is received that we only process returns the following Sunday.


Shipping 
All orders will be processed and shipped within 1-5 business days of the order date. Orders are sent via USPS Priority Mail. 


Jewelry
All jewelry is sold as-is and final sale. A large majority of TOS jewelry is VINTAGE native American jewelry dating back as early as the early 1900s. We do our best to ensure that it is quality authentic pieces, with that being said all pieces are sold as-is.


*Defective Items: must be claimed defective within 2 days of receiving (marked delivered)-- or is considered wear & tear.